Omaha Public Power District knows customers are facing challenges related to COVID-19 and related issues. Whether working remotely, in quarantine, or helping children learn from home, the utility wants to ensure power is there when customers need it most.

Senior managers have approved a series of short-term solutions, shared with the OPPD Board of Directors during their virtual committee meetings last week. OPPD is  waiving late payment charges for all customers until 30 days after the expiration of the last COVID-19 directed health measures of any of the 13 counties within its territory.

OPPD is also extending the time frame for our disconnection moratorium for the same time period, not the original date of April 30.

OPPD urges customers to make payment arrangements if they need assistance by calling 402-536-4131. OPPD’s Energy Assistance Program eligibility requirements have temporarily been adjusted to not have an income qualification.

For business customers, OPPD has launched a new website, available at oppd.bizenergyadvisor.com. It has energy conservation tips and information to help customers find savings, where possible.

OPPD plans to continue to evaluate further measures to support its customers for the duration of the COVID-19 pandemic.

– OPPD